FAQs

Have a query? We have all the answers!

How can I block my Uninor SIM card in case I lose my mobile phone?
You can block your Uninor SIM by calling our Customer Care at 121.
How do I get a replacement SIM card?
For SIM replacement, please visit our Uninor store. Please carry proof of address, proof of Identity and a copy of FIR/DDR in case of lost SIM.
Will all my old services be retained in my new SIM card?
Yes, the balance & validity along with other services will remain as it was earlier after SIM replacement.
Can I retain my old contact and SMS on my new SIM card?
Yes, you can retain your old contacts if backup of the contacts has been created. However, in case of lost SIM cards, contacts cannot be retained.
How long does it take to block my number after I place the request with Customer Care.
Your Uninor SIM card will be blocked as soon as we receive your request to block it.
Is there any extra charge for blocking my Uninor number?
There are no charges for blocking Uninor SIM. Uninor charges Rs. 50 for SIM replacement. Besides this, there are no other charges.
Do I need to pay any extra charges for getting a duplicate SIM card?
Yes, a small amount of Rs. 50 is charged for SIM replacement.