We are in a people’s business. We put people first in everything we do. Caring for
people reflects the way we meet you as a customer. It also reflects how we relate
to our distributors and retailers and how we work with business partners, vendors
and contractors.
As a customer, we put you first in your every interaction with us. Great customer
care and simple processes are not value additions; they are in fact the very core
around which we have built our services. Come meet us at a Uninor store, or call
our customer care number at 121. We are here to help you.
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As a retailer, you are a part of the Uninor family. We will always ensure that you
have access to all the information and knowledge you need to perform well. We give
you full transparency of your business with us, and we send you monthly statements
to ensure that we both get the most out of our relationship. Call us directly on
our channel partner hotline 400 if you have a query.
As a business partner, you contribute to delivering the Uninor experience. Our business
partners are spread across the country and deliver everything from consulting services
to tower sites to outdoor advertising. We care for all our people, not only our
direct employees. That is why we work closely with all our partners to build knowledge
and robust routines for Health, Safety, Security and the Environment (HSSE).