Terms & Conditions

Important Alert

*Pls do not to respond to missed calls from unknown international numbers with prefix other than "+91" (especially from +92, +375, +371) and calls/SMS regd winning prizes/ lottery as these may be fraudulent calls.

Introduction

1. This website ('Website'), is owned, operated and managed by Telewings Communications Services Private Limited having registered office at A - 38, Kailash Colony, New Delhi - 110048(referred to as "Uninor").

2. You agree to only use the Website in a manner that is consistent with the terms mentioned herein and in such a way as to ensure compliance with all applicable laws and regulations.

3. Disclaimer
You expressly understand and agree that:
a) Your use of the Website is at Your sole discretion and responsibility. The information & services ('Services') contained on the Website are being provided to You on an "As Is" and "As Available" basis. Uninor, its affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
b) Uninor makes no warranty that (i) the Services contained on the Website will meet Your requirements; (ii) the Services contained on the Website will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of such Services will be accurate or reliable; (iv) the quality of any Services, or other material obtained by You through this Website will meet Your expectations.
c) Any material downloaded or otherwise obtained through the use of the Website is accessed by You at Your sole and own discretion and risk, and You will alone be responsible for any damage to Your computer system or loss of data that results from the download of any such material.
d) No advice or information, whether oral or written, obtained by You from Uninor shall create any warranty not expressly stated in the T&C.

4. Third Party Sites
While it is correct to state that this Website may contain links or access to other third party or external sites which are not under the control (direct or indirect) of or maintained by Uninor, it is hereby declared for Your knowledge and You are hereby advised that Uninor neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability, suitability, reliability, accuracy of the information, software, products, services and intellectual property or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by Your visit and/or transaction(s) on these external site(s). Uninor gives no warranty and makes no representation whether expressed or implied, that the information, services contained on such external sites are error free or reliable, in any manner whatsoever. You understand and agree that these external sites and other links provided by these external sites are not verified, monitored or endorsed by Uninor in any way.

5. World Wide Web
The Website and its service offerings is/are accessed via the World Wide Web which is independent of Uninor. Your use of the World Wide Web is solely at your own risk, discretion and subject to all applicable national and international laws, rules and regulations. Uninor shall not assume any responsibility or liability with regards to any information, content or service obtained / availed by You on the World Wide Web.

6. Registration & Log In
Every time You provide information on this Website, You agree and undertake to (i) provide true, accurate and complete information and (ii) promptly notify us of any change in Your submitted information and/or personal profile by duly updating Your account at the Website as and when made available. You hereby agree to comply with all the laws, rules, and regulations that are applicable to You as a user of the Website. You acknowledge that You shall only be entitled to the use of the Website if and to the extent that such entitlement is permitted by Indian laws, rules and regulations. Uninor reserves with it the right, at its sole discretion, to refuse access to You, or to restrict, modify, or terminate Your entitlement or access to the Website, without liability or answerability to You or to any other party: (i) if You violate any provision of the T&C, or (ii) if Your entitlement to the Website violates any law, rule, or regulation or (iii) in cases of suspected abuse and/or fraud by You or anyone acting on Your behalf (iv)at Uninor's discretion and any decision Uninor makes relating to termination of your account on the Website shall be final and binding.

If any portion of the Website requires You to register or open an account You shall be required to select a username and password in respect thereof. The user identity shall be provided/approved by Uninor while the user shall define the login password. Notwithstanding anything to the contrary mentioned herein, You are responsible, at all times, for maintaining the secrecy / privacy of the password and/or Your account and you are fully responsible for all activities that occur under your password and/or account. You agree to immediately notify Uninor of any unauthorized use of Your password or account or any other breach of security. Uninor reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Website including your account, such as terminating your account, changing your password, or requesting additional information to authorize transactions on your account. You hereby understand and agree that the aforesaid rights of Uninor are without prejudice to any other rights Uninor may otherwise have in respect of the Website.

7. Submission of Information by You By submitting any content on this Website, in any manner whatsoever, You agree to the condition that Uninor may copy, modify, distribute or create a derivative work from that content in any form, at Uninor's sole discretion. You warrant that the submitted material or content is fit for publication and agree to indemnify Uninor against any third party action, claims, etc. arising in relation to the material/content that You submit to the Website. You agree and accept that Uninor may publish the content you submit or make use of it or any concepts described in it in Uninor Services without any liability and You agree not to take any action against Uninor in relation to it. If any of the information submitted by You constitutes personal data, you agree that Uninor may transmit such personal data across national and international boundaries for any Uninor business purpose.
You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to Uninor, this Website or any of Uninor's customers or users by any means of submission/publication of content / material on the Website. You are prohibited from posting or transmitting any unlawful, threatening, obscene, libellous, or otherwise offensive material. You will not use the Website such that you would cause the whole or part of the Website to be interrupted, damaged, rendered less efficient or impaired in any way. You agree and understand that the Website and/or Uninor may use Your personal information for the following purposes and You hereby consent to such use:
• to produce aggregate statistical data for the improvement of Services offered by the Website and/or Uninor,
• to use the aggregate statistical data for marketing and/or promotional purposes,
• to provide you with customized Services based on your usage.

8. . There would be several facilities on the Website that allow You to pay bills, or obtain certain Services by paying certain amount online. Uninor would not in any way be responsible for any damage or loss caused to You as a result of any such financial / commercial transaction executed by You on the Website. All payments on the Website in respect to the Services shall be through Uninor's payment gateway. You shall have the option to pay vide credit / debit cards / online banking over a secure payment network. In a credit/debit card transaction, You must use Your own credit/debit card only. Uninor shall not be liable for any credit/debit card fraud(s). The liability, if any, on the fraudulent use of Your credit/debit card will be Yours alone and the onus to 'prove otherwise' shall be on You. Further, Uninor would not be responsible or liable in any manner for any error or defects that may exist or for any resultant costs, loss of profits or consequential losses that may arise from your use of or inability to use, access or a failure, suspension or withdrawal of all or any part of the said facilities at any time. Uninor accepts no liability or responsibility for loss of data or breach of confidentiality or other consequences howsoever occurring. Also, You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the service(s) or access to the service(s) being provided to You by Uninor through this Website.

9. Uninor reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing or other unlawful activity. Furthermore, Uninor may disclose Your identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a sub-poena or any other legal action, and Uninor shall not be liable for damages or results thereof and You agree not to bring any action or claim against Uninor for such disclosure.

10. If Your computer or any other electronic device does not support relevant technology or does not meet minimum system requirements including but not limited to encryption, You may not be able to access the Website and/or use certain Services on the Website. Lack of such relevant technology on Your computer or any other electronic device may also lead to incomplete information and transactions and Uninor shall not be responsible for the same, in any manner whatsoever.

11. IN NO EVENT SHALL UNINOR, ITS DIRECTORS, EMPLOYEES, REPRESENTATIVES, SERVICE PROVIDERS, SUPPLIERS, LICENSORS AND AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (i) THE USE OR INABILITY TO USE THE WEBSITE OR THE CONTENT, MATERIALS, SOFTWARE, SERVICES OR TRANSACTIONS PROVIDED ON OR THROUGH THE WEBSITE, OR (ii) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE WEBSITE OR THE CONTENT, MATERIALS, SOFTWARE, OR SERVICES ON OR AVAILABLE THROUGH THE WEBSITE, (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON WEBSITE.

12. . You hereby agree to indemnify and save Uninor, its affiliates, partners, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from use of the Website by You (including but not limited to the display of Your information on the Website) or from Your breach of any of the T&C mentioned herein.

13. Under no circumstances shall Uninor / Website be held liable for any delay or failure or disruption of the content or Services delivered through the Website resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, electronic devices, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or tribunals or non-performance of third parties or any other acts of force majeure.

14. Intellectual property rights in all material (including but not limited to text, audio, video or graphical images), trademarks, brand names, logos, among others, displayed on the Website are the property of Uninor and/or respective proprietary owners and are protected under applicable Indian laws. You agree not to use any trademark or logo or other proprietary information of Uninor or any other content on the Website, in any manner whatsoever; or remove, conceal or obliterate any copyright or other information or other proprietary notice or any credit-line or date-line on other mark or source identifier included on the Website / service, including without limitation, the size, color, location or style of all proprietary marks.
It is expressly stated that the software and hardware underlying the Website as well as other related software which are required for accessing the Website are the legal property of the respective proprietary owners/ Uninor. Access to Website will not convey in you any proprietary or ownership rights in the above software / hardware. You agree that you shall not attempt to modify, translate, disassemble, decompile or reverse engineer the software / hardware underlying the Website or create any derivative product based on the software / hardware.

15.You accept and agree that Uninor may suspend or vary the whole or any part of the Services offered on the Website, layout , content of the Website etc. for any reason, at any time at its sole discretion without prior notice. Uninor hereby reserves the right to make subsequent changes to, Website or its content and Services may be modified, supplemented or withdrawn. You understand and accept that not all the Services offered on this Website are available in all circles / geographic areas and you may not be eligible for all the Services offered by Uninor on the Website. Uninor reserves the right to determine the availability and eligibility for any service offered on the Website.

16. The T&C, operations and use of the Website shall be governed by the Laws of India. The Courts of law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising or in relation thereto.

17. You accept and agree that Uninor reserves the right to vary, amend or alter the T&C from time to time as maybe considered appropriate. Such variations will be deemed effective and in force immediately upon posting of the new terms and conditions on the Website. By continuing to use the Website, you accept and agree to any such variation made in the T&C.

18. You understand and agree that T&C are in addition to, and not in derogation of, the applicable terms and conditions relating to Your usage of any other Uninor Services that you may be currently availing or may in the future avail.